Terms & Conditions

1. Eligibility

• Our platform is intended solely for individuals aged 18 years and older who are residents of Australia.
• By accessing and using Rollthelucky.com, you confirm that you meet these eligibility requirements and accept these terms in full.
• We may take steps to verify age and location where legally required.

2. Our Role

• Rollthelucky.com provides digital access to official, government-authorised lottery services available in Australia.
• We are not a lottery operator and do not run draws, determine outcomes, or distribute prizes directly.
• All lottery results and prize fulfilments are administered by the licensed lottery providers themselves.

3. Responsible Participation

• We support responsible participation and encourage users to treat lotteries as a form of entertainment, not a financial strategy.
• Support services are available free of charge at any time via gamblinghelponline.org.au or by calling 1800 858 858.

4. Account Security

• You are responsible for keeping your login credentials secure and confidential.
• If you believe your account has been accessed without permission, you must notify us immediately at [email protected].
• We are not liable for any losses caused by unauthorised access due to your own negligence.

5. Prize Handling

• Prizes below the automatic claim threshold will be credited to your account or email address as outlined by the official lottery provider.
• Prizes exceeding that threshold may require identity verification and direct processing with the official operator.
• We will assist with prize notification but are not responsible for delays or eligibility disputes from the official lottery authority.

6. Intellectual Property

• All text, images, branding, and source code on Rollthelucky.com are protected under Australian copyright and intellectual property law.
• No content from this site may be copied, modified, or redistributed without prior written consent.
• Unauthorised use may lead to legal action under applicable IP laws.

7. Limitation of Liability

• We make every reasonable effort to provide a reliable and uninterrupted service but cannot guarantee platform availability at all times.
• We are not liable for service interruptions, technical issues, or third-party failures beyond our control.
• Your use of the site is at your own discretion and risk, in accordance with these terms.

8. Terms Revisions

• We reserve the right to modify or update these Terms & Conditions at any time to reflect changes in law, regulation, or our services.
• Any changes will take effect upon publication on this page. Your continued use of the platform implies acceptance of the latest version.

9. Contact Information

If you have any questions, concerns, or wish to clarify your rights under these terms, please contact us at [email protected].

We are committed to addressing all enquiries in a clear, respectful, and timely manner.