Our Commitment to Safer Play

• We support safe, informed, and balanced engagement in officially sanctioned Australian lottery games.
• We provide tools that let you set spending boundaries and time-based participation limits.
• All players are treated with respect, and assistance is readily available — no stigma or judgment.

We believe lottery participation should enhance your leisure — never negatively impact your wellbeing.

What You Should Know About Lotteries

• Lotteries are games of chance. There are no guaranteed results, and outcomes are random.
• Playing should be seen purely as entertainment — never as a strategy for income or financial recovery.
• If participation starts to feel stressful or compulsive, taking a break is a healthy and encouraged choice.

Recognising limits and knowing when to pause are signs of strength, not weakness.

Healthy Participation Tips

• Decide on an entertainment budget ahead of time and stick to it strictly.
• Never use money intended for essentials like rent, groceries, or savings.
• Review your lottery habits regularly and take routine breaks if needed.
• Refrain from entering draws when you’re feeling distressed, unwell, or under the influence of substances.

Your wellbeing is always more important than any game or draw.

Support & Resources

• 1800 858 858 — Australia's free 24/7 confidential helpline.
• gamblinghelponline.org.au — Trusted national service with live chat and support tools.
• Family and loved ones affected by someone else’s gambling can also access these services for free guidance.

You’re never alone — help is confidential, non-judgmental, and always available.

Tools You Can Use

• Set weekly or monthly limits on how much you can spend.
• Activate cool-off periods or request a full exclusion from lottery participation.
• Enable session reminders and receive periodic activity summaries via email.
• To activate or adjust these settings, contact our team at [email protected].

Our platform is built to support your decisions and boundaries — not override them.

Eligibility & Age Verification

• Our services are only available to individuals who are 18 years or older.
• We actively verify age and encourage the use of parental controls to restrict underage access.
• Verification of identity or age may be requested in accordance with Australian laws and licensing obligations.

We take responsible access seriously — compliance protects everyone.

Need Assistance?

• Have a question or concern about responsible lottery play? We’re here to listen and assist.
• Contact our Australian-based support team anytime at [email protected].
• All communication is handled with respect, confidentiality, and a genuine commitment to your wellbeing.