Privacy Policy

1. Information We Collect

• Full name, email address, and mobile contact details, as provided during ticket purchase or communication.
• Payment details and transactional history, including the draw(s) you've entered and payment confirmations.
• Activity logs related to lottery participation, such as time of entry, game selection, and ticket confirmation.
• Technical data including IP address, browser version, device type, and session duration for security purposes.

We only collect information that is necessary to provide our services, ensure legal compliance, and enhance your experience.

2. Purpose of Collection

• To confirm eligibility and enable participation in officially recognised Australian lottery draws.
• To process secure payments and deliver electronic confirmation of your entry.
• To meet regulatory requirements, including anti-fraud and identity verification checks.
• To monitor, prevent, and respond to unauthorised access, misuse, or fraudulent activity.

All collected data is used lawfully and for clearly defined purposes that align with the expectations of our users and obligations under Australian law.

3. Cookie Usage

Cookies help us maintain a reliable and customised user experience. By using this site, you agree to our cookie practices described in our Cookie Policy. You can manage or withdraw your cookie preferences at any time through your browser settings.

Cookies are never used for intrusive tracking or unauthorised marketing purposes. We prioritise transparency and user choice at all times.

4. Data Sharing

We respect your privacy and do not sell, lease, or trade your personal data. Information is shared only with:

• Licensed Australian lottery service providers for the fulfilment of your entry.
• Accredited and secure payment gateways (e.g. Stripe, PayPal) to complete transactions.
• Regulators and government agencies, but only when disclosure is required by law.

Each third party we work with is contractually bound to uphold confidentiality and data protection standards.

5. How We Protect Your Data

We employ a range of technical and organisational safeguards to keep your information secure. These include:

• SSL/TLS encryption across all data transfers
• Secure, access-controlled data environments hosted in Australia
• Routine security audits and updates to prevent vulnerabilities
• Two-factor authentication for access to sensitive administrative tools

Your data is treated with the highest degree of care and is never stored longer than necessary for operational or legal reasons.

6. Your Rights

You have the right to request the following at any time:

• Access to your personal data we hold
• Correction of outdated or inaccurate information
• Deletion of data that is no longer legally required

To exercise any of these rights, please email us at [email protected]. We aim to respond within 5 business days.

7. External Websites

Our website may occasionally link to external services or lottery-related resources. These third-party sites have their own privacy policies, which we do not control. We recommend reviewing their terms before providing any personal data.

8. Policy Changes

We may update this Privacy Policy from time to time to reflect legislative changes or adjustments to our practices. All updates will be posted on this page with the effective date clearly noted.

We encourage you to check this page regularly for the latest version of our policy.

9. Contacting Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please reach out to us at [email protected]. Our privacy team is committed to addressing your queries respectfully and in compliance with applicable Australian laws.